Frequently Asked Questions | Toddle

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Frequently Asked Questions

General
About Toddle
What is Toddle?

Think of Toddle as the sidekick for the classroom superheroes (read teachers). Our mission is to help teaching teams around the world do their best work.

More specifically, Toddle is an end-to-end solution for all your teaching and learning needs. Teaching teams use Toddle for curriculum planning, assessments, student portfolios, projects, progress reports, classroom management, family communication and much more.

What sets Toddle apart?

97% teachers say Toddle is 10x better than any other teaching and learning platform they have ever used. Based on the feedback we have heard from our partner schools, four things set us apart:

  1. Our intuitive design and beautiful interface
  2. Our collaboration capabilities – Toddle helps teaching teams work together and better
  3. Highly customised solutions for different curriculum frameworks – IB PYP, IB MYP, IB DP, Cambridge. UbD, and more
  4. The personalised support we offer to all our partner schools
How was Toddle built? What’s the origin story?

Picture five engineer-turned-educators spending their evenings in their school’s ICT lab, building a solution to simplify their own lives. A solution that would seamlessly connect all aspects of teaching and learning in one place. That’s how Toddle started! As a passion project by a team of educators based out of an international school in India.

3 years later, over 40,000+ IB educators across 1,200+ IB schools have now chosen Toddle, and we couldn’t be more thankful 🙂

Which curriculum frameworks does Toddle currently support?

At Toddle, we’ve built highly customised solutions for the IB PYP, IB MYP, IB DP, Cambridge, American curriculum, and the British curriculum.

Moreover, since Toddle is built flexibly, it can also be used to meet the needs of any progressive schools that follow unit-based or project-based teaching-learning approaches. In fact, some of our best schools follow their own ‘custom’ approaches and we have built bespoke solutions for them.

Why should I choose Toddle?

Though this question is best answered in a personalised video walkthrough of Toddle (book your slot here), we think one of our users summed it up nicely when they said “Toddle feels like a warm homemade pie in a world of frozen foods!”

Built for educators, by educators, Toddle is highly intuitive and helps you connect all aspects of teaching-learning on one beautiful interface

Who uses Toddle in a school?

Everyone! With curriculum planning and analytics for leaders, streamlined classroom management for teachers, personalised learning tools for students, and real time communication for families, Toddle is designed to support just about everyone in your school community.

In which languages is Toddle available?

We’ve translated the entire Toddle platform into English, Spanish, and Turkish for now. But we also work with a lot of schools that use languages like Arabic, Chinese, French, as the primary mode of instruction. Since Toddle is highly customisable we will be able to translate most of the modules for your school’s specific needs.

How do I sign up for Toddle?

Please book a free demo so we can have a quick chat with you to understand your context better, see how best we can partner with you, and help you with the next steps.

Can I access just certain modules of Toddle as per my school's requirements?

Yes, whatever works best for you. 🙂 You can switch modules on/off based on your requirements and this will also reflect in the pricing.

However, we’ve seen that schools make the most of Toddle when they use it end-to-end. Creating beautiful unit plans is one thing. But imagine how much time you’ll save if information from these units automatically (and in real-time) flows into portfolios, reports, and other aspects of teaching-learning!

Setup
What do I need to run Toddle?

All you need is a 3G+ internet connection and you are good to go on any device.

How many schools use Toddle currently?

More than 1,200 schools across 100+ countries use Toddle.

From our point of view, the key takeaway here is not the number of schools, but the diversity of ideas, feedback and conversations that we have access to. We’re super thankful that we’ve got 1200+ diverse teaching teams to learn from, in our quest to make Toddle better for everyone!

How can a school set up its account on Toddle?

We’ll take care of that for you.

The first step would be for us to meet each other and see how best Toddle can support your school (you can book a time with us here).
Then once your invoice is paid, you’ll meet your Toddle Buddy, an experienced educator, who will help you end-to-end with data migration, account set up, extensive trainings for your team, and anything else that you need to settle in nicely with Toddle.

Does Toddle integrate with any other platforms?

A whole lot of them! Toddle integrates with many diverse platforms to ensure single sign-on, video meetings, and rostering. You can find more details here.

Will we be able to migrate our existing curriculum documents (unit plans, lesson plans etc.) to Toddle?

Yes, we follow a pretty thorough process to safely migrate all your data from your previous platforms to Toddle. This includes migration of unit plans, lesson plans, student portfolios, transcript information, grading history, students’ DP Core work, and any other data that your team needs. Rest assured, it’s on us to make sure your transition to Toddle is seamless, quick, and stress-free. 🙂

How do teachers access Toddle?

If your school has subscribed to Toddle and the school account has been set up, you can log into your account from here (web.toddleapp.com).

In case you are new to Toddle and are looking to create an account, please let us know here.

How are updates pushed on Toddle?

Since Toddle is cloud-based, all updates are automatically pushed to the platform. In other words, you don’t need to install anything on your computers, you can access Toddle through browsers like Google Chrome, Firefox, and Safari.

You’ll also be notified about these updates through the ‘What’s new’ section within the platform, as well as through our emails, in-platform messages, and monthly newsletters.

Training & support
What kind of support does Toddle offer?

At Toddle, we offer end-to-end to support to your school through every step of your journey:

  • Your Toddle Buddy – your go-to pal for all things Toddle – will work 1:1 with you to help you make the most of the platform
  • Live chat support on our website to help you resolve quick questions. We usually respond in under 3 minutes.
  • A wide collection of video product trainings on Toddle Academy
  • Monthly webinars where you can see how other schools around the world are using Toddle
  • An extensive help centre with stepwise guidance on how to use each module of Toddle
Can you tell me more about how my Toddle Buddy will help?

Your Toddle Buddy is an experienced educator and will be your go-to pal for all things Toddle!

They will help you through every step of your journey with Toddle including account set-up, trainings, resolving queries, sharing timely resources, and more.

Can I export my information from Toddle to other systems/platforms?

Yes, for sure. You can export units, lesson plans, progress reports, student portfolios, grading histories, and more. We also provide open APIs for more real-time integrations with other systems.

Please connect with your Toddle Buddy or write to us through chat support for further help.

What’s the fastest way to get in touch with the Toddle team?

You can start an instant chat with us by clicking at the bottom right corner on our website.

Alternatively, you can reach out to us at faq@toddleapp.com for support related questions, privacy@toddleapp.com for any privacy related questions, and hello@toddleapp.com for any other help.

You can also reach out to us on WhatsApp at +91 98 2525 7365.

Security & privacy
How secure is Toddle?

Completely secure. Responsible growth is one of our core values and we handle your data with utmost care:

  • We hold certifications for ISO 27001, 27017, 27018, 27701, SOC2 Type 2, COPPA, FERPA, and are compliant with GDPR, CCPA, DPDPA, APPs, KSA PDPL, and other applicable local regulations.
  • We use TLS 1.2+ encryption for data in transit and AES-256 encryption for data at rest, ensuring robust protection throughout.
  • We follow a Secure Software Development Life Cycle (S-SDLC), uses a Web Application Firewall (WAF), and implements Vulnerability and Patch Management, Rate Limiting, and regular Penetration Tests.
  • We store data in various AWS data center locations based on user regions: Ireland for Europe, Sydney for Australia, Singapore for Singapore, Dubai for UAE and N. Virginia for the USA. Users in other regions have the option to choose data storage in any of these locations.
  • We never share your data with Large Language Model (LLM) providers and do not use your data to train LLMs. We employ a combination of self-hosted and third party LLMs for different use cases. Our use of self hosted LLMs ensures that your data never leaves Toddle’s trust boundaries. All interactions between Toddle and third party LLMs are pseudonymized on best effort basis to ensure no Personally Identifiable Information (PII) is ever shared.

In case you need more details, please check out Privacy and Security Centre or reach out to us at privacy@toddleapp.com.


Pricing & billing
Plans & Features
How does Toddle pricing work?

Toddle is licensed on a per user basis, which includes students, leaders, teachers, curriculum coordinators and technology teams. You pick a single plan for your organization and pay a single per user fee across your users. Every plan has capabilities to ensure your teachers have the necessary tools to enhance learning outcomes for every student! See our plans below.

What are the different plans that Toddle offers?

We understand that schools can have different requirements at different times, and so we’ve have designed 3 pretty flexible plans for you:

  • Toddle Planning Pro: Best suited if you’re looking to organise your curriculum planning. Key benefits include customisable unit planning templates, lesson plans, auto-generated curricular insights, and evidence collection
  • Toddle 360: When you need an end-to-end teaching-learning solution that covers everything from curriculum planning and classroom management to portfolios, reporting, and family communication.
  • Custom solution: A highly customised solution at a customised price – tailored to your school’s teaching-learning requirements.

If you’ve got any questions or want to set up a quick chat, we’d be happy to hear from you at hello@toddleapp.com.

Is there an option to get a free trial?

Of course, we would love for you to try out Toddle.

We usually offer free trials for 2-3 weeks, and we’ll also help you set up your accounts and organise extensive trainings for your team during this time. You can request your free trial by booking time with us here.

Can I get a custom quote?

Definitely. Please write to us at hello@toddleapp.com.

Billing
Which payment methods does Toddle accept?

We accept the following payment methods:

  • Payment via Bank transfer/wire transfer – your Toddle invoice will capture bank details where payment needs to be made.
  • Payment via Credit cards – please write to us at accounts_team@toddleapp.com, and we’ll share the link through which you can pay the invoice.
How can I submit my purchase order?

You can send your purchase order, payment details, and all invoice-related queries to accounts_team@toddleapp.com.

I need a quote. Whom can I contact?

Please write to us at hello@toddleapp.com and we will get back to you within 1-2 working days.

Can I request a call to discuss my invoice-related questions?

Always! You can request a call with your Toddle buddy or our finance team accounts_team@toddleapp.com to discuss invoice-related questions.

Multi-year agreements
Are there any multi-year plans available?

Yes, we have multi-year plans available for 2 years and 3 years, as well as some discounts to go along with these plans. 🙂

What discounts does Toddle offer for multi-year plans?

You can avail a 5% discount for making an upfront payment for 2 years, and a 10% discount for making an upfront payment for 3 years.


Toddle for IB
General
What is Toddle's relationship with the IB?

We are officially licensed by the IB for using their copyrighted materials.

But as important as the license is, what we value the most is the great working relationship we share with the IB team. They have always been super helpful and pretty much act as a guiding light for us.

Will Toddle help me with my IB evaluations?

Toddle comes with a dedicated authorisation/evaluation dashboard to help you manage all your evidences in one place. We’ve also got experienced IBENs and IB educators with a collective experience of over 100 years to guide you through every step of your evaluation process. However, the evaluation will be an independent procedure solely owned by the IB.

Toddle for IB PYP
How many PYP schools and teachers use Toddle?

More than half of all PYP schools around the world use Toddle – that’s 30,000+ PYP educators, across 1,000+ schools.

What are the key features of Toddle’s PYP platform?

Having been PYP educators ourselves, we’ve built Toddle’s PYP platform to support all requirements that we’ve experienced first hand.

Your team can create collaborative unit plans, meaningfully engage students, track learning journeys, and create visual progress reports at the click of a button. What’s more, you can also collect authentic evidence in line with IB requirements, tag them to suitable S&Ps, communicate with families, and do much more – all from one beautiful interface.

How can Toddle support PYP candidate schools?

We’ve learned that candidate schools usually have 3 priorities: ongoing PD for teachers, connections with PYP communities, and of course, acing the authorisation visit! 🙂

And so, we’ve built structures to solve each of these for you:

  • Toddle Community to help candidate schools access world-class PYP units, learning experiences, and collaborate with PYP schools across the world.
  • An authorisation module to help your school collect evidence against the standards and practices and seamlessly share with the IB visiting team.
  • A team with a lot of IBENs who understand the candidacy process really well – they are always available to answer any questions you might have.

In just the last 3 years, over 150 IB schools have successfully completed their authorisation with Toddle, and here are some snippets from their success stories.

Can Toddle for PYP replace the Google Suite?

Absolutely! To quote one of our users, “bringing the G-Suite to classrooms is like taking a blunt plastic knife to a gun-fight. It’s not built for the PYP, doesn’t really connect teaching and learning, and just adds to the chaos in a classroom.”

Toddle, on the other hand, is built specifically for the PYP with personalised modules for curriculum planning, assessments, reports, and family communication, and also seamlessly integrates all aspects of teaching and learning. Infact, over 500 IB schools have moved from G-Suite to Toddle in just the last 2 years. You can see more details here.

Is Toddle an end-to-end solution for IB PYP?

Yes, Toddle is an end-to-end platform that helps you streamline everything from curriculum planning and classroom management to reporting and family communication from one beautiful interface. Infact, 85% of our partner schools replace 3 or more platforms when they bring in Toddle.

How can I subscribe to the Toddle PYP newsletter?

You can sign up here to receive a monthly digest of our latest PYP resources and updates.

Where can I access the PD resources and events designed by Toddle for IB-PYP?

You can find all our PYP resources here. To receive the latest resources directly in your inbox, we’d suggest that you sign up for our much-loved monthly newsletter, Learning Lemonade.

Toddle for IB MYP
How many MYP schools and teachers use Toddle?

Launched in March 2021, Toddle is already used by 1 in every 3 MYP schools around the world (as of Sep 2022).

What are the key features of Toddle’s MYP platform?

Built in collaboration with experienced MYP educators, Toddle’s MYP platform understands and solves for all nuances of the curriculum.

Your MYP team can create unit plans, learning experiences, formative and summative assessments collaboratively; provide personalised feedback on student work, collaborate with students on personal and community projects, build portfolios and visual progress reports, communicate with families, and manage IB authorisation/ evaluation visits – all from a beautiful, intuitive interface.

How can Toddle support MYP candidate schools?

We’ve learned that candidate schools usually have 3 priorities: ongoing PD for teachers, meaningful connections with MYP communities, and of course, acing the authorisation visit! 🙂

And so, we’ve built structures to solve each of these for you:

  • Toddle Library for MYP to help candidate schools access world class MYP units and learning experiences.
  • An authorisation module to help your school collect evidence against the standards and practices and seamlessly share with the IB visiting team.
  • A team with a lot of IBENs who understand the candidacy process really well and are happy to guide you through.
  • it

In just the last 3 years, over 150 IB schools have successfully completed their authorisation with Toddle. Here are some snippets from their success stories.

Can Toddle for MYP replace the Google Suite?

Toddle can completely replace the Google Suite, and do a lot more!

The Google Suite is a generic solution adapted for education, and is not built to meet the unique teaching-learning needs of the MYP.

Toddle on the other hand is built intentionally for the MYP, and supports you with personalised modules for curriculum planning, assessments, projects (Personal, Community, Service as Action), reporting and more. In fact, over 500 IB schools have switched from the Google Suite to Toddle in the past 2 years. You can see more details here.

Is Toddle an end-to-end solution for IB MYP?

Yes, Toddle’s MYP platform helps you streamline everything from curriculum planning and classroom management to authorisation and family communication from one beautiful interface.

Infact, 85% of our partner MYP schools replace 3 or more platforms when they bring in Toddle.

How can I subscribe to Toddle’s MYP newsletter?

You can sign up here to receive a monthly digest of our latest MYP resources and updates.

Where can I access the PD resources and events designed by Toddle for IB-MYP?

You can find all our MYP resources here. To receive the latest resources directly in your inbox, we’d suggest that you sign up for our much-loved monthly newsletter, Learning Lemonade.

Toddle for IB DP
What sets Toddle apart from other learning management systems for the IB DP?

The fact that it’s designed especially for DP educators, by DP educators!

Right from DP Core and curriculum planning to classroom management, assessments, and accreditation/evaluation, Toddle supports you with personalised modules for all things DP. Not to mention, access to tons of teaching and professional development resources for DP coordinators, supervisors/ advisors, teachers and students.

Infact, over 85% of our partner schools have ended up replacing 3 or more platforms with just Toddle.

Does my school need to use any other LMS along with Toddle for DP?

Nope, you wouldn’t need to. Toddle is a comprehensive teaching-learning solution and is designed intentionally to meet all your IB DP requirements in one place.

Is Toddle's DP core module in accordance with IB requirements?

Toddle’s DP platform is built completely inline with the IB guides and has dedicated modules for each component of DP Core:

  • For CAS, students can propose projects and activities, tag them to suitable learning outcomes, and also collect evidence to showcase achievement of these learning outcomes.
  • For EE, students can choose their subject focus, define research questions, submit drafts, create action plans, add reflections to the RRS, and get their RPPF automatically generated. Supervisors can also give feedback to students, check for similarity with our TurnItIn integration and assess them on the IB criteria.
  • And for the ToK, students can choose the IA prompt, the ToK theme, ToK objects and add comments.

All of this on a simple, intuitive interface that your students will love!

Can my school subscribe only to the DP Core module or the planning module on Toddle?

Yes, your school can subscribe only to specific modules of Toddle. However, we usually recommend that schools use Toddle end-to-end to fully experience how it seamlessly connects all aspects of teaching and learning together. 🙂

Can Toddle help my school meet all IB requirements for internal and external assessments?

For sure! Built exclusively for the IB DP, Toddle supports you with customised modules for internal and external assessments for every subject.

How can I subscribe to Toddle’s DP newsletter?

You can sign up here to receive a monthly digest of our latest DP resources and updates.

Where can I access the PD resources and events designed by Toddle for IBDP?

You can find all our DP resources here. To receive the latest resources directly in your inbox, we’d suggest that you sign up for our much-loved monthly newsletter, Learning Lemonade.


Toddle for UbD
What is Toddle's relationship with UbD?

We’ve partnered with Jay McTighe (Co-creator of UbD) to build Toddle for UbD teams, and we’re also officially licensed by Jay for using the UbD framework.

How does Toddle support the UbD curriculum?

With Toddle, teaching teams can develop curriculum maps, units, learning experiences, assessments, performance tasks, and more based on the UbD 2.0 template.

What other curricula can Toddle be customised for?

We work with a lot of schools using the American, British national, Australian, and Canadian Curricula, and also work one-on-one with other progressive schools to customise Toddle for their needs.

How can I subscribe to the Toddle UbD newsletter?

You can sign up here for our monthly newsletter, Learning Lemonade.

Where can I access UbD- related resources?

You can find all our UbD resources here. To receive the latest resources directly in your inbox, we’d suggest that you sign up for our much-loved monthly newsletter, Learning Lemonade.


Toddle for Cambridge curriculum
What is the Cambridge Partner Program?

The Cambridge Partner Program is a space for Cambridge educators to collaborate with us to build an exceptional platform for teaching and learning in Cambridge classrooms. Our platform is geared to be a one-stop solution for all things Cambridge, and our partner schools are key to making that happen.

Why should I join the Partner Program?

The Partner Program empowers educators to be a part of building the future of teaching and learning – an unparalleled joy in itself! Above and beyond that, we’d give you early access to our platform and heavily discounted pricing for using Toddle at your school. You’ll also get free access to an exclusive event specially designed for Cambridge educators!

How can I join the Partner Program?

It’s quite simple – all you need to do is fill out this form and begin visualizing your ideal platform for teaching and learning in the Cambridge pathway. Meanwhile, our team will reach out to you and set up a feedback call. 🙂

What features will Toddle’s Cambridge platform have?

Toddle’s Cambridge platform is being built as a one-stop solution for all teaching and learning needs of schools. The platform is being equipped with an in-built scheme of work library, and dedicated modules for multi-format assessments, progress reports, analytics, Global Perspectives projects, lesson planning, and teacher PD.

Keen to learn more? Get on a call with us and take a closer look at what we are building

What Cambridge programs will Toddle support?

Toddle for Cambridge will support all stages along the Cambridge Pathway, from Primary to Advanced.

My school offers Cambridge IGCSE but no other Cambridge programs, can we still use Toddle?

Short answer – Yes!

Long answer – We understand that some schools adopt the whole Cambridge continuum, while others offer one or two stages in combination with other national and international curricula. Toddle is designed to be flexible – you can use our Cambridge platform for your schools’ programs, and pair it with our solutions for other curriculum offerings to create a customized platform for your school.

Can Toddle replace the Google Suite for the Cambridge curriculum?

Glad you asked – yes, it most certainly will!

Google Suite is a generic solution adapted for education – a one-size-fits-all approach that does not always apply to the world of learning! We want to nurture and celebrate uniqueness through a platform that is tailor-made for the Cambridge curriculum – which is why we are collaborating with Cambridge practitioners from around the world. With all the amazing ideas and feedback we have received, we’re sure that Toddle for Cambridge will have everything that Google has – and a lot more.

Furthermore, over the past 2 years our IB platforms have inspired more than 500 schools to switch from Google Suite to Toddle. We intend to maintain (and supercharge) that legacy with our Cambridge platform. You can see more details here.

How will Toddle for Cambridge support differentiated teaching?

We understand that differentiated teaching is a core focus area for Cambridge educators.
Toddle will enable you to differentiate success criteria based on learner needs, provide personalized feedback, access deep analytics, get prompts on learning gaps, and more. Our Cambridge platform will help you meet your students where they are and enable differentiation at scale.


General
About Toddle
What is Toddle?

Think of Toddle as the sidekick for the classroom superheroes (read teachers). Our mission is to help teaching teams around the world do their best work.

More specifically, Toddle is an end-to-end solution for all your teaching and learning needs. Teaching teams use Toddle for curriculum planning, assessments, student portfolios, projects, progress reports, classroom management, family communication and much more.

What sets Toddle apart?

97% teachers say Toddle is 10x better than any other teaching and learning platform they have ever used. Based on the feedback we have heard from our partner schools, four things set us apart:

  1. Our intuitive design and beautiful interface
  2. Our collaboration capabilities – Toddle helps teaching teams work together and better
  3. Highly customised solutions for different curriculum frameworks – IB PYP, IB MYP, IB DP, Cambridge. UbD, and more
  4. The personalised support we offer to all our partner schools
How was Toddle built? What’s the origin story?

Picture five engineer-turned-educators spending their evenings in their school’s ICT lab, building a solution to simplify their own lives. A solution that would seamlessly connect all aspects of teaching and learning in one place. That’s how Toddle started! As a passion project by a team of educators based out of an international school in India.

3 years later, over 40,000+ IB educators across 1,200+ IB schools have now chosen Toddle, and we couldn’t be more thankful 🙂

Which curriculum frameworks does Toddle currently support?

At Toddle, we’ve built highly customised solutions for the IB PYP, IB MYP, IB DP, Cambridge, American curriculum, and the British curriculum.

Moreover, since Toddle is built flexibly, it can also be used to meet the needs of any progressive schools that follow unit-based or project-based teaching-learning approaches. In fact, some of our best schools follow their own ‘custom’ approaches and we have built bespoke solutions for them.

Why should I choose Toddle?

Though this question is best answered in a personalised video walkthrough of Toddle (book your slot here), we think one of our users summed it up nicely when they said “Toddle feels like a warm homemade pie in a world of frozen foods!”

Built for educators, by educators, Toddle is highly intuitive and helps you connect all aspects of teaching-learning on one beautiful interface

Who uses Toddle in a school?

Everyone! With curriculum planning and analytics for leaders, streamlined classroom management for teachers, personalised learning tools for students, and real time communication for families, Toddle is designed to support just about everyone in your school community.

In which languages is Toddle available?

We’ve translated the entire Toddle platform into English, Spanish, and Turkish for now. But we also work with a lot of schools that use languages like Arabic, Chinese, French, as the primary mode of instruction. Since Toddle is highly customisable we will be able to translate most of the modules for your school’s specific needs.

How do I sign up for Toddle?

Please book a free demo so we can have a quick chat with you to understand your context better, see how best we can partner with you, and help you with the next steps.

Can I access just certain modules of Toddle as per my school's requirements?

Yes, whatever works best for you. 🙂 You can switch modules on/off based on your requirements and this will also reflect in the pricing.

However, we’ve seen that schools make the most of Toddle when they use it end-to-end. Creating beautiful unit plans is one thing. But imagine how much time you’ll save if information from these units automatically (and in real-time) flows into portfolios, reports, and other aspects of teaching-learning!

Setup
What do I need to run Toddle?

All you need is a 3G+ internet connection and you are good to go on any device.

How many schools use Toddle currently?

More than 1,200 schools across 100+ countries use Toddle.

From our point of view, the key takeaway here is not the number of schools, but the diversity of ideas, feedback and conversations that we have access to. We’re super thankful that we’ve got 1200+ diverse teaching teams to learn from, in our quest to make Toddle better for everyone!

How can a school set up its account on Toddle?

We’ll take care of that for you.

The first step would be for us to meet each other and see how best Toddle can support your school (you can book a time with us here).
Then once your invoice is paid, you’ll meet your Toddle Buddy, an experienced educator, who will help you end-to-end with data migration, account set up, extensive trainings for your team, and anything else that you need to settle in nicely with Toddle.

Does Toddle integrate with any other platforms?

A whole lot of them! Toddle integrates with many diverse platforms to ensure single sign-on, video meetings, and rostering. You can find more details here.

Will we be able to migrate our existing curriculum documents (unit plans, lesson plans etc.) to Toddle?

Yes, we follow a pretty thorough process to safely migrate all your data from your previous platforms to Toddle. This includes migration of unit plans, lesson plans, student portfolios, transcript information, grading history, students’ DP Core work, and any other data that your team needs. Rest assured, it’s on us to make sure your transition to Toddle is seamless, quick, and stress-free. 🙂

How do teachers access Toddle?

If your school has subscribed to Toddle and the school account has been set up, you can log into your account from here (web.toddleapp.com).

In case you are new to Toddle and are looking to create an account, please let us know here.

How are updates pushed on Toddle?

Since Toddle is cloud-based, all updates are automatically pushed to the platform. In other words, you don’t need to install anything on your computers, you can access Toddle through browsers like Google Chrome, Firefox, and Safari.

You’ll also be notified about these updates through the ‘What’s new’ section within the platform, as well as through our emails, in-platform messages, and monthly newsletters.

Training & support
What kind of support does Toddle offer?

At Toddle, we offer end-to-end to support to your school through every step of your journey:

  • Your Toddle Buddy – your go-to pal for all things Toddle – will work 1:1 with you to help you make the most of the platform
  • Live chat support on our website to help you resolve quick questions. We usually respond in under 3 minutes.
  • A wide collection of video product trainings on Toddle Academy
  • Monthly webinars where you can see how other schools around the world are using Toddle
  • An extensive help centre with stepwise guidance on how to use each module of Toddle
Can you tell me more about how my Toddle Buddy will help?

Your Toddle Buddy is an experienced educator and will be your go-to pal for all things Toddle!

They will help you through every step of your journey with Toddle including account set-up, trainings, resolving queries, sharing timely resources, and more.

Can I export my information from Toddle to other systems/platforms?

Yes, for sure. You can export units, lesson plans, progress reports, student portfolios, grading histories, and more. We also provide open APIs for more real-time integrations with other systems.

Please connect with your Toddle Buddy or write to us through chat support for further help.

What’s the fastest way to get in touch with the Toddle team?

You can start an instant chat with us by clicking at the bottom right corner on our website.

Alternatively, you can reach out to us at faq@toddleapp.com for support related questions, privacy@toddleapp.com for any privacy related questions, and hello@toddleapp.com for any other help.

You can also reach out to us on WhatsApp at +91 98 2525 7365.

Security & privacy
How secure is Toddle?

Completely secure. Responsible growth is one of our core values and we handle your data with utmost care:

  • We hold certifications for ISO 27001, 27017, 27018, 27701, SOC2 Type 2, COPPA, FERPA, and are compliant with GDPR, CCPA, DPDPA, APPs, KSA PDPL, and other applicable local regulations.
  • We use TLS 1.2+ encryption for data in transit and AES-256 encryption for data at rest, ensuring robust protection throughout.
  • We follow a Secure Software Development Life Cycle (S-SDLC), uses a Web Application Firewall (WAF), and implements Vulnerability and Patch Management, Rate Limiting, and regular Penetration Tests.
  • We store data in various AWS data center locations based on user regions: Ireland for Europe, Sydney for Australia, Singapore for Singapore, Dubai for UAE and N. Virginia for the USA. Users in other regions have the option to choose data storage in any of these locations.
  • We never share your data with Large Language Model (LLM) providers and do not use your data to train LLMs. We employ a combination of self-hosted and third party LLMs for different use cases. Our use of self hosted LLMs ensures that your data never leaves Toddle’s trust boundaries. All interactions between Toddle and third party LLMs are pseudonymized on best effort basis to ensure no Personally Identifiable Information (PII) is ever shared.

In case you need more details, please check out Privacy and Security Centre or reach out to us at privacy@toddleapp.com.


Pricing & billing
Plans & Features
How does Toddle pricing work?

Toddle is licensed on a per user basis, which includes students, leaders, teachers, curriculum coordinators and technology teams. You pick a single plan for your organization and pay a single per user fee across your users. Every plan has capabilities to ensure your teachers have the necessary tools to enhance learning outcomes for every student! See our plans below.

What are the different plans that Toddle offers?

We understand that schools can have different requirements at different times, and so we’ve have designed 3 pretty flexible plans for you:

  • Toddle Planning Pro: Best suited if you’re looking to organise your curriculum planning. Key benefits include customisable unit planning templates, lesson plans, auto-generated curricular insights, and evidence collection
  • Toddle 360: When you need an end-to-end teaching-learning solution that covers everything from curriculum planning and classroom management to portfolios, reporting, and family communication.
  • Custom solution: A highly customised solution at a customised price – tailored to your school’s teaching-learning requirements.

If you’ve got any questions or want to set up a quick chat, we’d be happy to hear from you at hello@toddleapp.com.

Is there an option to get a free trial?

Of course, we would love for you to try out Toddle.

We usually offer free trials for 2-3 weeks, and we’ll also help you set up your accounts and organise extensive trainings for your team during this time. You can request your free trial by booking time with us here.

Can I get a custom quote?

Definitely. Please write to us at hello@toddleapp.com.

Billing
Which payment methods does Toddle accept?

We accept the following payment methods:

  • Payment via Bank transfer/wire transfer – your Toddle invoice will capture bank details where payment needs to be made.
  • Payment via Credit cards – please write to us at accounts_team@toddleapp.com, and we’ll share the link through which you can pay the invoice.
How can I submit my purchase order?

You can send your purchase order, payment details, and all invoice-related queries to accounts_team@toddleapp.com.

I need a quote. Whom can I contact?

Please write to us at hello@toddleapp.com and we will get back to you within 1-2 working days.

Can I request a call to discuss my invoice-related questions?

Always! You can request a call with your Toddle buddy or our finance team accounts_team@toddleapp.com to discuss invoice-related questions.

Multi-year agreements
Are there any multi-year plans available?

Yes, we have multi-year plans available for 2 years and 3 years, as well as some discounts to go along with these plans. 🙂

What discounts does Toddle offer for multi-year plans?

You can avail a 5% discount for making an upfront payment for 2 years, and a 10% discount for making an upfront payment for 3 years.


Toddle for IB
General
What is Toddle's relationship with the IB?

We are officially licensed by the IB for using their copyrighted materials.

But as important as the license is, what we value the most is the great working relationship we share with the IB team. They have always been super helpful and pretty much act as a guiding light for us.

Will Toddle help me with my IB evaluations?

Toddle comes with a dedicated authorisation/evaluation dashboard to help you manage all your evidences in one place. We’ve also got experienced IBENs and IB educators with a collective experience of over 100 years to guide you through every step of your evaluation process. However, the evaluation will be an independent procedure solely owned by the IB.

Toddle for IB PYP
How many PYP schools and teachers use Toddle?

More than half of all PYP schools around the world use Toddle – that’s 30,000+ PYP educators, across 1,000+ schools.

What are the key features of Toddle’s PYP platform?

Having been PYP educators ourselves, we’ve built Toddle’s PYP platform to support all requirements that we’ve experienced first hand.

Your team can create collaborative unit plans, meaningfully engage students, track learning journeys, and create visual progress reports at the click of a button. What’s more, you can also collect authentic evidence in line with IB requirements, tag them to suitable S&Ps, communicate with families, and do much more – all from one beautiful interface.

How can Toddle support PYP candidate schools?

We’ve learned that candidate schools usually have 3 priorities: ongoing PD for teachers, connections with PYP communities, and of course, acing the authorisation visit! 🙂

And so, we’ve built structures to solve each of these for you:

  • Toddle Community to help candidate schools access world-class PYP units, learning experiences, and collaborate with PYP schools across the world.
  • An authorisation module to help your school collect evidence against the standards and practices and seamlessly share with the IB visiting team.
  • A team with a lot of IBENs who understand the candidacy process really well – they are always available to answer any questions you might have.

In just the last 3 years, over 150 IB schools have successfully completed their authorisation with Toddle, and here are some snippets from their success stories.

Can Toddle for PYP replace the Google Suite?

Absolutely! To quote one of our users, “bringing the G-Suite to classrooms is like taking a blunt plastic knife to a gun-fight. It’s not built for the PYP, doesn’t really connect teaching and learning, and just adds to the chaos in a classroom.”

Toddle, on the other hand, is built specifically for the PYP with personalised modules for curriculum planning, assessments, reports, and family communication, and also seamlessly integrates all aspects of teaching and learning. Infact, over 500 IB schools have moved from G-Suite to Toddle in just the last 2 years. You can see more details here.

Is Toddle an end-to-end solution for IB PYP?

Yes, Toddle is an end-to-end platform that helps you streamline everything from curriculum planning and classroom management to reporting and family communication from one beautiful interface. Infact, 85% of our partner schools replace 3 or more platforms when they bring in Toddle.

How can I subscribe to the Toddle PYP newsletter?

You can sign up here to receive a monthly digest of our latest PYP resources and updates.

Where can I access the PD resources and events designed by Toddle for IB-PYP?

You can find all our PYP resources here. To receive the latest resources directly in your inbox, we’d suggest that you sign up for our much-loved monthly newsletter, Learning Lemonade.

Toddle for IB MYP
How many MYP schools and teachers use Toddle?

Launched in March 2021, Toddle is already used by 1 in every 3 MYP schools around the world (as of Sep 2022).

What are the key features of Toddle’s MYP platform?

Built in collaboration with experienced MYP educators, Toddle’s MYP platform understands and solves for all nuances of the curriculum.

Your MYP team can create unit plans, learning experiences, formative and summative assessments collaboratively; provide personalised feedback on student work, collaborate with students on personal and community projects, build portfolios and visual progress reports, communicate with families, and manage IB authorisation/ evaluation visits – all from a beautiful, intuitive interface.

How can Toddle support MYP candidate schools?

We’ve learned that candidate schools usually have 3 priorities: ongoing PD for teachers, meaningful connections with MYP communities, and of course, acing the authorisation visit! 🙂

And so, we’ve built structures to solve each of these for you:

  • Toddle Library for MYP to help candidate schools access world class MYP units and learning experiences.
  • An authorisation module to help your school collect evidence against the standards and practices and seamlessly share with the IB visiting team.
  • A team with a lot of IBENs who understand the candidacy process really well and are happy to guide you through.
  • it

In just the last 3 years, over 150 IB schools have successfully completed their authorisation with Toddle. Here are some snippets from their success stories.

Can Toddle for MYP replace the Google Suite?

Toddle can completely replace the Google Suite, and do a lot more!

The Google Suite is a generic solution adapted for education, and is not built to meet the unique teaching-learning needs of the MYP.

Toddle on the other hand is built intentionally for the MYP, and supports you with personalised modules for curriculum planning, assessments, projects (Personal, Community, Service as Action), reporting and more. In fact, over 500 IB schools have switched from the Google Suite to Toddle in the past 2 years. You can see more details here.

Is Toddle an end-to-end solution for IB MYP?

Yes, Toddle’s MYP platform helps you streamline everything from curriculum planning and classroom management to authorisation and family communication from one beautiful interface.

Infact, 85% of our partner MYP schools replace 3 or more platforms when they bring in Toddle.

How can I subscribe to Toddle’s MYP newsletter?

You can sign up here to receive a monthly digest of our latest MYP resources and updates.

Where can I access the PD resources and events designed by Toddle for IB-MYP?

You can find all our MYP resources here. To receive the latest resources directly in your inbox, we’d suggest that you sign up for our much-loved monthly newsletter, Learning Lemonade.

Toddle for IB DP
What sets Toddle apart from other learning management systems for the IB DP?

The fact that it’s designed especially for DP educators, by DP educators!

Right from DP Core and curriculum planning to classroom management, assessments, and accreditation/evaluation, Toddle supports you with personalised modules for all things DP. Not to mention, access to tons of teaching and professional development resources for DP coordinators, supervisors/ advisors, teachers and students.

Infact, over 85% of our partner schools have ended up replacing 3 or more platforms with just Toddle.

Does my school need to use any other LMS along with Toddle for DP?

Nope, you wouldn’t need to. Toddle is a comprehensive teaching-learning solution and is designed intentionally to meet all your IB DP requirements in one place.

Is Toddle's DP core module in accordance with IB requirements?

Toddle’s DP platform is built completely inline with the IB guides and has dedicated modules for each component of DP Core:

  • For CAS, students can propose projects and activities, tag them to suitable learning outcomes, and also collect evidence to showcase achievement of these learning outcomes.
  • For EE, students can choose their subject focus, define research questions, submit drafts, create action plans, add reflections to the RRS, and get their RPPF automatically generated. Supervisors can also give feedback to students, check for similarity with our TurnItIn integration and assess them on the IB criteria.
  • And for the ToK, students can choose the IA prompt, the ToK theme, ToK objects and add comments.

All of this on a simple, intuitive interface that your students will love!

Can my school subscribe only to the DP Core module or the planning module on Toddle?

Yes, your school can subscribe only to specific modules of Toddle. However, we usually recommend that schools use Toddle end-to-end to fully experience how it seamlessly connects all aspects of teaching and learning together. 🙂

Can Toddle help my school meet all IB requirements for internal and external assessments?

For sure! Built exclusively for the IB DP, Toddle supports you with customised modules for internal and external assessments for every subject.

How can I subscribe to Toddle’s DP newsletter?

You can sign up here to receive a monthly digest of our latest DP resources and updates.

Where can I access the PD resources and events designed by Toddle for IBDP?

You can find all our DP resources here. To receive the latest resources directly in your inbox, we’d suggest that you sign up for our much-loved monthly newsletter, Learning Lemonade.


Toddle for UbD
What is Toddle's relationship with UbD?

We’ve partnered with Jay McTighe (Co-creator of UbD) to build Toddle for UbD teams, and we’re also officially licensed by Jay for using the UbD framework.

How does Toddle support the UbD curriculum?

With Toddle, teaching teams can develop curriculum maps, units, learning experiences, assessments, performance tasks, and more based on the UbD 2.0 template.

What other curricula can Toddle be customised for?

We work with a lot of schools using the American, British national, Australian, and Canadian Curricula, and also work one-on-one with other progressive schools to customise Toddle for their needs.

How can I subscribe to the Toddle UbD newsletter?

You can sign up here for our monthly newsletter, Learning Lemonade.

Where can I access UbD- related resources?

You can find all our UbD resources here. To receive the latest resources directly in your inbox, we’d suggest that you sign up for our much-loved monthly newsletter, Learning Lemonade.


Toddle for Cambridge curriculum
What is the Cambridge Partner Program?

The Cambridge Partner Program is a space for Cambridge educators to collaborate with us to build an exceptional platform for teaching and learning in Cambridge classrooms. Our platform is geared to be a one-stop solution for all things Cambridge, and our partner schools are key to making that happen.

Why should I join the Partner Program?

The Partner Program empowers educators to be a part of building the future of teaching and learning – an unparalleled joy in itself! Above and beyond that, we’d give you early access to our platform and heavily discounted pricing for using Toddle at your school. You’ll also get free access to an exclusive event specially designed for Cambridge educators!

How can I join the Partner Program?

It’s quite simple – all you need to do is fill out this form and begin visualizing your ideal platform for teaching and learning in the Cambridge pathway. Meanwhile, our team will reach out to you and set up a feedback call. 🙂

What features will Toddle’s Cambridge platform have?

Toddle’s Cambridge platform is being built as a one-stop solution for all teaching and learning needs of schools. The platform is being equipped with an in-built scheme of work library, and dedicated modules for multi-format assessments, progress reports, analytics, Global Perspectives projects, lesson planning, and teacher PD.

Keen to learn more? Get on a call with us and take a closer look at what we are building

What Cambridge programs will Toddle support?

Toddle for Cambridge will support all stages along the Cambridge Pathway, from Primary to Advanced.

My school offers Cambridge IGCSE but no other Cambridge programs, can we still use Toddle?

Short answer – Yes!

Long answer – We understand that some schools adopt the whole Cambridge continuum, while others offer one or two stages in combination with other national and international curricula. Toddle is designed to be flexible – you can use our Cambridge platform for your schools’ programs, and pair it with our solutions for other curriculum offerings to create a customized platform for your school.

Can Toddle replace the Google Suite for the Cambridge curriculum?

Glad you asked – yes, it most certainly will!

Google Suite is a generic solution adapted for education – a one-size-fits-all approach that does not always apply to the world of learning! We want to nurture and celebrate uniqueness through a platform that is tailor-made for the Cambridge curriculum – which is why we are collaborating with Cambridge practitioners from around the world. With all the amazing ideas and feedback we have received, we’re sure that Toddle for Cambridge will have everything that Google has – and a lot more.

Furthermore, over the past 2 years our IB platforms have inspired more than 500 schools to switch from Google Suite to Toddle. We intend to maintain (and supercharge) that legacy with our Cambridge platform. You can see more details here.

How will Toddle for Cambridge support differentiated teaching?

We understand that differentiated teaching is a core focus area for Cambridge educators.
Toddle will enable you to differentiate success criteria based on learner needs, provide personalized feedback, access deep analytics, get prompts on learning gaps, and more. Our Cambridge platform will help you meet your students where they are and enable differentiation at scale.