Toddle - Terms of Use

Last Updated: March 25, 2025

Toddle’s Privacy Policy, Terms of Service and Terms of Use, read together, define the terms and conditions for the usage of Toddle. You are required to read, understand and agree to the terms and conditions outlined in all three documents before using the Toddle services.

This document (Toddle Terms of Use) is to summarise the guidelines for acceptable usage of Toddle by Users. Users are individual students, teachers, parents and administrators who are authorized by the Subscriber to use the Service, for whom subscriptions to the Service have been procured, and who have been supplied user identifications and passwords by the Subscriber (or by Toddle at Subscriber’s request). (Please refer to Toddle Terms of Service to see the other definitions)

1. Introduction

These Terms of Use, read together with Toddle’s Terms of Service and Toddle’s Privacy Policy govern your use of our websites at www.web.toddleapp.com, and the Toddle Mobile Applications namely, Toddle Family, Toddle Educator and Toddle Student (collectively “the Toddle Service”, “the Service” or “Toddle”). By using our services, you agree that you have read, understood and agree by the terms contained in this agreement and you agree to be bound by our Terms of Use (our “Terms”). If you do not unconditionally agree to the Terms contained in this agreement, please refrain from using our services.

2. Declaration from the User

User hereby undertakes that they are qualified to enter into a binding contract with the Service Provider. In case the user is a minor, the user undertakes that their parent or legal guardian has read and agrees to this Agreement.

3. Supply of Services

The Service Provider, hereby, gives you permission to use the Service subject to your compliance with the terms and conditions laid out in this Agreement. The Service Provider reserves the right to change the Terms of this Agreement or the nature of the Service at its sole discretion.

In case of any changes in the terms of this agreement, which may materially affect your rights, the Service Provider will notify you before these changes take place. By continuing to use the Service or entitling the Users to continue using the Service after changes are made, the Subscriber is expressing and acknowledging its acceptance of the changes.

4. Terms of Use for Teachers and School Administrators

You understand that you are accessing the Services on behalf of the Subscriber (your school).
You understand that COPPA (Child Online Privacy Protection Act; for schools in USA), the Privacy Act 1988 and the Australian Privacy Principles (for schools in Australia), and GDPR (General Data Protection Regulation; for schools in the EU/EEA and Switzerland) require parental consent for the collection of personally identifiable information from underage children. As a third-party operator, Toddle relies on School Consent for all underage children under COPPA, the Privacy Act 1988, and GDPR. Toddle operates as a School Official under the FERPA regulations and complies with these regulations as it relates to children under the age of 13. If you are a school or teacher and you would like to obtain direct parental consent from the parent, Toddle has provided a consent form which can be downloaded here
You will use the Services responsibly, and for academic purposes only and will take reasonable steps to ensure that the students in your class also use the Services responsibly.
You will respect the privacy of all the Users. Any content in relation to a User, including content generated by a User shall not be shared with any other Users.
You confirm that you will only add students who are actively enrolled in your grade.
You undertake that you are the owner of or have all required rights, licenses, consents, and permissions to use any copyrighted work, including literary works, visual works, musical works, sound recordings, audiovisual works, or other work or any combination of the foregoing, of any content that you upload on the Service and grant the rights granted herein to the Service Provider.
For schools in the US, you undertake that your school has obtained all necessary permissions to share ‘Educational Records’ (as defined under FERPA) with the Service Provider.
For schools in EU/EEA and Switzerland, you understand that the Subscriber (your school) has executed a Data Processing Agreement with the Service Provider as per the requirements of the GDPR. The Data Processing Agreement states that the Subscriber is the Controller of data and the Service Provider is the Processor of data as defined in GDPR.

5. Terms of Use for Students

You must sign up for the Service using the mode(s) made available by your school.
You must obtain parental consent in accordance with the laws applicable to you. If you are under 13 years of age, you must have the consent of your parent or your legal guardian to use the Services. In India, if you are under 18 years of age, you must have the consent of your parent or your legal guardian to use the Services. In Australia, the Privacy Act 1988 requires parental consent for children under the age of 18. We have the right to deny access to the Services if we are unable to obtain consent from your parent or legal guardian in the manner required under laws applicable to you.
You will use the Services responsibly and respect the rights and privacy of other Users.
The Service Provider does not encourage you to share your personally identifiable information (name, phone number, email, photos, videos) publicly and advises you to refrain from sharing it publicly.
You consent to the Service Provider storing and accessing your “Educational Records” (as defined under FERPA).

6. Terms of Use for Parents and Legal Guardians

You consent to the usage of the Services provided by the Service Provider by your child or ward. You understand that the Service Provider may collect personally identifiable information (name, phone number, email, photos, videos) of the child or ward for this.
If your child or ward is below the legal age (13 years in the USA, 18 years in India and Australia), and is using the Service without your consent, please send an email to the Service Provider at privacy@toddleapp.com with relevant details.
You understand and agree that the Service Provider and or teachers using the Service may send you messages, alerts, and other communications through the Service, including via email, web alert, text messages, and other similar means, in accordance with the preferences you set through the Services, and you agree to accept such messages.
You consent to the Service Provider storing and accessing the “Educational Records” (as defined under FERPA) of your child.

7. General Terms of Use for all Users

You will not use the Services in a manner that may violate any applicable laws, rules or regulations.
You understand that only teachers, staff members, students and parents who are current members of the Subscriber are allowed access to the Services. You undertake that you will not allow any form of unauthorised access to any personnel that are not affiliated with the Subscriber. You will not transfer or give access of your account to anyone without the written consent of the Service Provider.
You undertake that in case of termination of your association with the Subscriber, you will cease to access the Services through your school’s credentials.
You undertake that you will not help reproduce, duplicate, reverse engineer or otherwise attempt to obtain the source code of any features of the Service without Service Provider’s written consent.
You undertake that you will not share or facilitate unauthorised access to any document or other medium containing Confidential Information or Intellectual Property Rights of the Service Provider.
You undertake to use the Service for personal, non- commercial, academic purposes only.
You understand and agree that under no circumstances will Service Provider be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred in connection with use of or exposure to any content posted, emailed, accessed, transmitted, or otherwise made available via the Services.
You warrant, represent and agree that you will not contribute any content or otherwise use the Service in a manner that (i) infringes or violates the intellectual property rights or proprietary rights, or other rights of any third party; (ii) is harmful, fraudulent, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable; or (iii) jeopardizes the security of your account in any way, such as allowing someone else access to your account or password.
You are responsible for all of your activity in connection with the Services. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your right to access or use the Services.
You undertake to not post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any User.
You undertake to not use any manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Service Provider.
The Services are provided on an as is where is basis. Access to the Services may be interrupted at times, and we do not make any warranties about the completeness or fitness of the Services for a specific purpose. We are not liable for any errors or infringement in the content published by Users during their use of the Services, as such content is often sourced from third parties.
Occasionally, the Services may include links to external websites for convenience and additional information. These links do not imply our endorsement of the linked websites, and we are not responsible for their content.
Toddle reserves the right to modify, suspend, discontinue, or remove any aspects, features, or functionalities of the Services at its discretion. Additionally, Toddle makes no guarantee, express or implied, to maintain or continue any part of the Services. You agree that Toddle will not be liable to you or any third party for any modifications, suspensions, or discontinuation of the Services.
The Services may be temporarily unavailable due to scheduled maintenance, updates, or unforeseen technical issues. Toddle will make reasonable efforts to provide advance notice of any scheduled outages but does not guarantee uninterrupted access to the Services. Toddle shall not be liable for any loss, damage, or expense incurred by you as a result of any service outages, interruptions, delays, or failures, whether scheduled or unscheduled.

8. Restricted content categories

8.1 Certain sections of the Services are interactive, allowing Users to contribute content. Toddle is an intermediary in relation to such content and disclaims any responsibility or liability for material shared through these features. Toddle retains the sole discretion to remove, review, modify, or delete any content as it deems appropriate.

8.2 Users will not, upload, post, transmit or otherwise make available any content that:

Uses information without consent, including information that belongs to another person without the necessary rights or authorization to do so.
Harasses or bullies others, including abusive videos, comments, or messages; sharing personal or sensitive identifiable information; content intended to humiliate someone; or any form of sexual harassment or bullying.
Encourages money laundering or gambling.
Contains hate speech.
Contains violent or graphic content.
Incites or promotes violence.
Is harmful to children.
Deceives or misleads others about the origin of a message or knowingly communicates misinformation.
Contains viruses, malware, or other harmful code designed to interrupt, destroy, or limit the functionality of any computer resource, or use of automated tools, including bots, spiders, or offline readers, to access, scrape, or interact with the Services.
Misuses metadata, including titles, descriptions, tags, thumbnails, bios, or other features to mislead users.
Engages in scams, including content intended to deceive others for financial gain.
Impersonates another person or misrepresents your affiliation with any entity or person.
Violates any law for the time being in force and applicable to us.

9. Accessibility

Toddle is committed to taking all reasonable measures to ensure the accessibility of its services to its Users. We will make reasonable efforts to provide an inclusive, user-friendly experience that supports the diverse needs of our Users. You can read more about the measures we take to ensure accessibility for all our users here.

10. Customer care and Grievance Redressal

We are committed to addressing any grievances or concerns that our Users may have regarding our services. If you encounter any issues in relation to the Services, you may contact our designated Grievance Officer as follows:

Grievance Officer: Anshul Chauhan
Email Address: privacy@toddleapp.com
Address: 2nd Floor, No. 590, Phoenix Primus, 1st Cross Road, 12th Main, HAL Stage 2, Indiranagar, Bengaluru, Karnataka, India, 560038

Please ensure that any of your grievance includes the following details to facilitate a prompt response: